Refund policy

Last Updated: 26-Mar-2026

Thank you for shopping with Shopnatures.store. We value your trust and strive to provide high-quality products. Please read our Return & Refund Policy carefully.

1. Returns

We accept returns within 7 days of delivery.

To be eligible for a return :-

• The item must be unused, unopened, and in original packaging
• The product must be in the same condition as received
• Proof of purchase is required

2. Non-Returnable Items

The following items are not eligible for return :-

·         Opened or used products

·         Items damaged due to misuse

·         Personal care products (for hygiene reasons)

·         Sale or discounted items

3. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product :-

·         Contact us within 48 hours of delivery

·         Share photos/videos as proof

·         We will arrange a replacement or refund

4. Refunds

Once your return is received and inspected :-

·         We will notify you of approval or rejection

·         If approved, refund will be processed within 5–7 business days

·         Refund will be credited to your original payment method

5. Shipping Costs

·         Customers are responsible for return shipping costs

·         Shipping charges are non-refundable

6. Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order
• Once shipped, orders cannot be cancelled

7. Contact Us

For any questions or return requests, contact us :-

Store Name: Shopnatures.store

📧 Email: shopnaturesstore@gmail.com

📞 Phone: +91-9555133303
📍 Address: d-15/3, Near Surbhi Public School, Jeetram Colony, sector -102, Salarpur Khadar, Salarpur, Noida - 201304, Uttar Pradesh